MiraKind, Inc (“MiraKind”, “We” or “Us”) is committed to protecting your privacy. This Privacy Statement describes the specific practices and guidelines that we follow to help ensure the confidentiality and security of your personal information when you use our Websites and Services.
Information We Collect
Contact Information. MiraKind may collect, store, and use personal information (such as your name, address, telephone number, and email address) when it is voluntarily submitted to us such as when you apply for a study or subscribe to our online newsletter.
Health Information. We may collect, store, and use personal information you provide about your demographics, health condition, laboratory results, and financial information in order to facilitate ordering of laboratory testing for study participants, connect your with research studies, provide financial assistance, and deliver your laboratory testing results.
Automated Information. We may automatically collect information about you and your computing device when you use, browse, and interact with our Websites and Services. Our Websites collect this information in a variety of ways, including when view a webpage, click on a link, or enter data in an online form.
How We Use Your Personal Information
MiraKind will only use your personal information for the purpose it was collected. For example, we may use your personal information to contact you, to provide the information to a testing laboratory provider, to deliver testing results to you or your healthcare provider, to review financial assistance applications, and to respond to your inquires and requests. We may also use your personal information to provide you with customer support, to personalize your website experience, and to maintain and improve our Services.
Sharing Your Personal Information
MiraKind may need to access or disclose your personal information to comply with the law or legal process and to exercise our legal rights or defend against legal claims. We may share personal information and any additional information available to us in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, or as otherwise required by law.
Security of Your Personal Information
MiraKind uses a combination of industry standard security measures. Information is processed and stored on controlled servers with restricted access. MiraKind applies reasonable and appropriate measures to safeguard the confidentiality, integrity, and availability of the personal information residing on, processed by, or transmitted by our servers. It is important to remember, however, that no system can provide 100% security at all times. Accordingly, we cannot guarantee the privacy and security of information stored on or transmitted using our Websites and Services.
Certain pages of our Website and/or html email correspondence may use session cookies, persistent cookies or web beacons to anonymously track unique visitors, save website preferences, and to allow us to recognize visits from the same computer and browser. You have the option to reject some or all Website cookies and still use the Services. If you choose to reject all cookies, your access to the Website may be limited.
Aggregate Data Collection
MiraKind tracks visits to our Services using visitor logs and tracking-codes to compile anonymous aggregate statistics. This aggregate information is collected service-wide, and includes anonymous website, application, and device statistics. When you browse our websites and access our applications our system automatically collects information such as your web request, Internet Protocol (“IP”) address, browser type, browser language, domain names, referring and exit pages, Uniform Resource Locator (URL), platform type, location, unique device identifier, pages viewed and the order of these page views, the amount of time spent on particular pages, the date and time of your request and one or more cookies that may uniquely identify your browser. This information is used to analyze trends, administer the Websites, improve the design of our Websites, and otherwise enhance, monitor, and troubleshoot the Services we provide.
Information Access, Updates and Choice
You may choose to provide information to MiraKind by completing an online registration form, sending us an email, or otherwise contacting us. MiraKind email correspondence will include instructions on how to update certain personal information and how to unsubscribe from our email newsletters and postal mail correspondence.
Do Not Track
We do not currently employ a mechanism to act upon “Do Not Track” instructions but are in the process of investigating such mechanisms.
MiraKind websites and services are directed toward adults. We do not normally collect the personal information of children under the age of 13. We will not knowingly collect or use any personal information from any children under the age of 13. If we become aware that we have collected any personal information from children under 13, we will promptly remove such information from our databases.
Third-Party Services and Linked Sites
MiraKind may use third-party analytics and communication services to help communicate with you and to analyze, monitor, and improve our Website and Services.
Google Analytics – http://www.google.com/privacy
MailChimp – http://mailchimp.com/legal/privacy/
SurveyMonkey – https://www.surveymonkey.com/mp/policy/privacy-policy/
Wufoo – http://www.wufoo.com/privacy/
MiraKind may provide links to other web sites operated by third-parties that are not covered by this policy. MiraKind does not maintain these sites and is not responsible for the privacy practices of sites it does not operate. We encourage you to review the privacy policies posted on those web sites.
How to Contact Us
You can contact MiraKind by sending an e-mail to the address below. Please include your contact information and a detailed description of your request or privacy concern.
Last updated: May 1, 2014